Map every answer to a clinical workflow
Generic feature lists lose. Tie each capability back to a clinician's daily workflow — admission, medication reconciliation, discharge, follow-up.
Compliance posture is the price of entry
HIPAA, HITRUST, SOC 2 Type II, and a recent pen test summary belong in an appendix that is referenced from the body, not buried.
The template outline
Clinical Workflow Alignment
- Use-case narrative per care setting
- EHR integration points (FHIR / HL7)
- Reduction in clicks vs current state
Security & Compliance
- HIPAA Security Rule mapping
- HITRUST or SOC 2 attestation
- BAA template attached
Interoperability
- FHIR R4 endpoints
- Epic / Cerner / Meditech integration history
- TEFCA / QHIN posture
Implementation & Support
- Go-live plan with named clinical leads
- 24/7 support SLAs
- Training and adoption KPIs
Frequently asked questions
Do healthcare RFPs require HITRUST?
Increasingly yes — most IDNs and large payers require HITRUST CSF Certified or i1 Validated for vendors handling PHI.
How is healthcare RFP pricing structured?
Typically per-bed, per-member-per-month (PMPM), or per-transaction. Flat enterprise pricing is rare and disadvantages you in scoring.